State Farm® Insurance Agent Natalie Reyes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandra Alvarado
August 1, 2025
5
out of
5
rating by Sandra Alvarado
"Melissa Ponzopena me atendió con mucha cordialidad, educación, rapidez y paciencia. Ella sabe lo que hace y te da buenos consejos."
We responded:
"¡Gracias, Sandra! Nos sentimos honrados por sus comentarios positivos. Esperamos continuar brindándole un excelente servicio. Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, ¡solo háganoslo saber! - Natalie"
Kimberly Turnbo
July 29, 2025
5
out of
5
rating by Kimberly Turnbo
"Draven is great!! If you need insurance he’s your guy!! Great communication skills and got my son a great policy for his dorm room!!"
We responded:
"Thank you so much, Kimberly, for the 5-star rating! We're delighted to hear that you had a positive experience with us. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. -Natalie"
Alberto
July 17, 2025
5
out of
5
rating by Alberto
"I recently switched home and auto insurance with State Farm and Melissa was very helpful and professional with the transition I was able to save way more money on my monthly payment compared to my last insurance company. I am very satisfied with the new policy I was given."
We responded:
"Thank you for taking the time to review our State Farm office, Alberto! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Natalie"
Ronald Reddy
July 11, 2025
5
out of
5
rating by Ronald Reddy
"Draven was great to work with, he was very patient and knowledgeable about the things discusses for both auto and home insurance!"
We responded:
"Thank you for your 5-star review, Ronald! My State Farm team and I are happy to be your good neighbors! - Natalie"
Jonah Spencer
July 9, 2025
5
out of
5
rating by Jonah Spencer
"I am very happy with the service I got from Dina. They walked me through getting renters and auto insurance and were very communicative and efficient! 10/10 highly recommended for great help on your insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts, Jonah! We’re glad to know you’re satisfied with the service Dina gave you at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Natalie"
John Garza
July 2, 2025
5
out of
5
rating by John Garza
"Draven looked for savings on my business account. And save me some $. Without me asking."
We responded:
"We’re thankful for your feedback, John! It’s our pleasure to assist you with your insurance needs while looking for savings for you. If there is anything else we can do to help, please let us know! - Natalie"
Sylvia Pena
June 27, 2025
5
out of
5
rating by Sylvia Pena
"Melissa was wonderful knowledgeable friendly and answered all my questions"
We responded:
"We appreciate your review, Sylvia! We are delighted to know you had a great experience with Melissa. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Natalie"
Lisa Butala
June 27, 2025
5
out of
5
rating by Lisa Butala
"Melissa is always amazing! She makes any process easy and is so friendly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Natalie"
victor
June 24, 2025
5
out of
5
rating by victor
"The response was fast and very detailed on what came with the insurance policy. Glad I switched insurance. The goal was to save money and I did. Thank you Melissa"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Natalie"
alfred rodriguez
June 21, 2025
5
out of
5
rating by alfred rodriguez
"Great customer service and great people to talk to ."
We responded:
"Thank you for your 5-star review, Alfred! My State Farm team and I are happy to be your good neighbor! - Natalie"
Josh Montang
June 18, 2025
5
out of
5
rating by Josh Montang
"Have a renters policy and just recently added an auto policy. Dina has been an awesome partner throughout my entire experience. She’s friendly, takes time to carefully go through each policy and customize it to best fit my needs, and she patiently answered all my questions. Definitely recommend working with this branch. You da best Dina!! 😁"
Deidre Sekud
June 16, 2025
5
out of
5
rating by Deidre Sekud
"Draven took such good care of me switching from one car insurance company to get a policy with State Farm. He was never pushy, only informative about my savings. I’m grateful to him , my mother always used State Farm and now I do also. Thank you Draven ⭐️⭐️⭐️⭐️⭐️ well done."
mechelle baker
May 31, 2025
5
out of
5
rating by mechelle baker
"Outstanding customer service!"
We responded:
"Thank you so much, Mechelle! We’re thrilled to hear you had an outstanding customer service experience. Providing top-notch support is our priority, and we truly appreciate your kind words and trust in our team! -Natalie"
Margie Bañuelos
May 29, 2025
5
out of
5
rating by Margie Bañuelos
"Extremely happy to have switched. Crystal thank you for being patient and very helpful."
We responded:
"Thank you for the kind words, Margie! I am thrilled to hear you're happy with the switch. Crystal is wonderful, and I am glad she could make the process smooth and helpful for you. Welcome to the family! -Natalie "
Sebastian Helton
May 23, 2025
5
out of
5
rating by Sebastian Helton
"Draven made the process of quoting easy. He ended up saving me $200 a month, and with more coverage than what I had with USAA!"
We responded:
"Thank you for the five-star review, Sebastian! I am glad Draven was able to make things seamless and help you save money with better coverage. We appreciate you choosing us and are here anytime you need support! -Natalie "
Gloria Ortega
May 23, 2025
5
out of
5
rating by Gloria Ortega
"I am so happy with the service I have received at State Farm thanks to Melissa who has been a lot of help nice and made everything very easy. I have also been surprised that using the drive safe has actually decreased my rate which I have never experienced before. I am very pleased with their service."
We responded:
"Thank you for the kind words, Gloria! I am thrilled to hear Melissa made your insurance experience so seamless and that we could provide amazing customer service, while finding ways to save you money! -Natalie "
vicki lake
May 16, 2025
5
out of
5
rating by vicki lake
"I am so happy with the service that I received from Draven at State Farm insurance. He walked me through the whole process of changing over from another insurance company that was much higher in price. I really appreciate his patience with me as I was maneuvering my way through the app to make sure I had everything that I needed. I would highly recommend Draven with State Farm to be your next insurance agent. He was wonderful! Thank you again! Sincerely, Vicki Lake"
We responded:
"Thank you for taking the time to share your experience, Vicki! I am thrilled to hear that Draven was able to assist you with your insurance transition and that he made the process smooth and stress-free. Welcome to the State Farm family! -Natalie "
David Mgonja
April 23, 2025
5
out of
5
rating by David Mgonja
"I would like to thank Draven from Natalie Reyes- State Farm Insurance Agency for their patience in explaining and addressing my concerns. I greatly appreciate them and recommend you visit their office for automotive, home and life insurance policies."
We responded:
"Thank you for the kind words, David! I am glad to hear Draven took the time to walk you through everything and provide the support you needed. Your recommendation means a lot to our team! -Natalie "
Yanaray Gutierrez
April 16, 2025
5
out of
5
rating by Yanaray Gutierrez
"Very good experience, very attentive and very friendly, very willing to help you and knows Spanish very well."
We responded:
"Thank you for the kind words, Yanaray! We are here to help whenever you need us, in both English and Spanish! -Natalie "
Joseph Ciaramitaro
April 15, 2025
5
out of
5
rating by Joseph Ciaramitaro
"Never thought that safe driving would ever pay off. Always had my Auto rates go up not down. Crystal from State Farm communicated amazingly with me, and the office of Natalie Reyes is always quick to inform on everything. Always getting back to you with a quick response too. Thank you so much."
We responded:
"Thank you for the kind words, Joseph! I am thrilled to hear that safe driving is finally paying off—and even more glad that Crystal and our team have made the experience smooth and positive for you. Thanks again for being part of the State Farm family! -Natalie "
Juan Valdez
April 11, 2025
5
out of
5
rating by Juan Valdez
"He comprado Auto y Health insurance con esta oficina, Natalie Reyes - State Farm. Fantástica experiencia! Explican muy bien las coberturas y te ayudan a entender que es lo que más conviene. Lo recomiendo."
We responded:
"¡Muchas gracias por su recomendación, Juan! Nos encanta saber que tuvo una buena experiencia con nuestra oficina. - Natalie"
Elton Ponce
April 6, 2025
5
out of
5
rating by Elton Ponce
"good friendly service"
We responded:
"Thank you for the kind words, Elton! I am glad to hear you had a positive experience with our team and we provided friendly service. If you ever need anything, we're just a call or visit away! -Natalie "
Jessie Navedo
April 4, 2025
5
out of
5
rating by Jessie Navedo
"I had a great experience with Natalie and her knowledge and patience is worth recognizing. She was able to find me lower rates and better coverage by switching from Allstate to State Farm."
We responded:
"Thank you for the five-star review, Jessie! I am glad you enjoyed working with our office and we were able to assist you with your insurance needs during your transition to State Farm. Never hesitate to reach out for help! -Natalie "
Mik Daily Review
April 2, 2025
5
out of
5
rating by Mik Daily Review
"This office is local and easy to work with. In the past when I called for quotes, they're always quick and diligent. The gentleman Draven sold me and was great with followup and customer service."
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you had a positive experience with Draven and that he provided great follow-up and customer service. We always strive to make the process quick and easy for our customers, and it’s great to know we’re meeting that goal! - Natalie"
Joshua Torrez
March 26, 2025
5
out of
5
rating by Joshua Torrez
"Working with Draven to get an auto insurance quote was a smooth and efficient experience. He was super knowledgeable and friendly!"
We responded:
"Thank you for the kind words, Joshua! I am glad to hear that Draven made the process smooth and efficient for you. We are here to help with your insurance needs! -Natalie "