
State Farm® Insurance Agent Natalie Reyes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Santa Ayala
August 30, 2025
"Natalie seems like a very nice young lady I do appreciate her calling me and explaining my policy to me thank you so much"
Pamela Watson
August 28, 2025
"I was so impressed by how helpful and pleasant Crystal was. Explained everything and made it very easy for me. It was a pleasure doing business with her. Pamela Watson"
Ashley Escobar
August 28, 2025
"Made the switch to State Farm and so happy I did! Melissa was so detailed, patient, and made the process so simple and quick. Will definitely recommend her to friends!!!"
"We’re honored by your positive feedback, Ashley! I am happy to hear you had a great experience with Melissa. We look forward to continuing to provide you with great service! -Natalie"
Matt Klimm
August 23, 2025
"Draven was incredibly helpful setting up policies coming from out of state. Was able to do it all over the phone, and incredibly friendly!"
"Matt, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, guve us a call and welcome to Texas! - Natalie"
Timothy Chen
August 20, 2025
"⸻ ⭐️ Highly Recommend State Farm! I should have made the switch a long time ago, but I’m glad I finally did. From the very beginning, Draven and the entire team made the process smooth, stress-free, and even enjoyable. They are knowledgeable, professional, and always willing to explain things clearly so that I feel confident in my choices. What really stands out is the level of personalized attention and care they provide. It’s not just about policies and numbers—they take the time to understand your needs and make sure you have the best coverage for your situation. Anytime I have a question, Draven and the gang are quick to respond and always go above and beyond to help. Their customer service is outstanding, their professionalism is unmatched, and I truly feel like I’m in good hands. It’s rare to find a team that combines expertise, honesty, and genuine care, but that’s exactly what you get here. If you’re looking for peace of mind and a team that will treat you like family, I definitely recommend State Farm—especially Draven and the gang!"
"WOW, Timothy! We’re so thankful that you took the time to leave us such a wonderful review! It’s our pleasure to assist you with your insurance needs and I think your great experience is due to the fact that we genuinely love what we do. We look forward to assisting you with anything you need in the future! -Natalie"
Heather Walker
August 19, 2025
"This office is wonderful to work with! Draven is always positive and helpful with any questions!"
"Thank you for taking the time to share your thoughts, Heather! We’re glad to know you’re satisfied with how Draven was ale to assist you. If you ever have any questions or need assistance, we’re here to help! - Natalie"
Brenda Duncan
August 19, 2025
"Draven , has always been very helpful and patient and working with me with my policies."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Natalie"
April Fulgham
August 16, 2025
"Melissa is so sweet. When we talk it feels like chatting with a friend! She helped me get the lowest rates possible. I definitely recommend giving her a call if you are thinking of switching your car insurance!"
"We’re thankful for your feedback, April! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Natalie"
Sandra Alvarado
August 1, 2025
"Melissa Ponzopena me atendió con mucha cordialidad, educación, rapidez y paciencia. Ella sabe lo que hace y te da buenos consejos."
"¡Gracias, Sandra! Nos sentimos honrados por sus comentarios positivos. Esperamos continuar brindándole un excelente servicio. Si hay algo más en lo que podamos ayudarle con sus necesidades de seguro, ¡solo háganoslo saber! - Natalie"
Kimberly Turnbo
July 29, 2025
"Draven is great!! If you need insurance he’s your guy!! Great communication skills and got my son a great policy for his dorm room!!"
"Thank you so much, Kimberly, for the 5-star rating! We're delighted to hear that you had a positive experience with us. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. -Natalie"
Alberto
July 17, 2025
"I recently switched home and auto insurance with State Farm and Melissa was very helpful and professional with the transition I was able to save way more money on my monthly payment compared to my last insurance company. I am very satisfied with the new policy I was given."
"Thank you for taking the time to review our State Farm office, Alberto! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Natalie"
Ronald Reddy
July 11, 2025
"Draven was great to work with, he was very patient and knowledgeable about the things discusses for both auto and home insurance!"
"Thank you for your 5-star review, Ronald! My State Farm team and I are happy to be your good neighbors! - Natalie"
Jonah Spencer
July 9, 2025
"I am very happy with the service I got from Dina. They walked me through getting renters and auto insurance and were very communicative and efficient! 10/10 highly recommended for great help on your insurance needs!"
"Thank you for taking the time to share your thoughts, Jonah! We’re glad to know you’re satisfied with the service Dina gave you at our State Farm office. If you ever have any questions or need assistance, we’re here to help! - Natalie"
John Garza
July 2, 2025
"Draven looked for savings on my business account. And save me some $. Without me asking."
"We’re thankful for your feedback, John! It’s our pleasure to assist you with your insurance needs while looking for savings for you. If there is anything else we can do to help, please let us know! - Natalie"
Sylvia Pena
June 27, 2025
"Melissa was wonderful knowledgeable friendly and answered all my questions"
"We appreciate your review, Sylvia! We are delighted to know you had a great experience with Melissa. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Natalie"
Lisa Butala
June 27, 2025
"Melissa is always amazing! She makes any process easy and is so friendly!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Natalie"
victor
June 24, 2025
"The response was fast and very detailed on what came with the insurance policy. Glad I switched insurance. The goal was to save money and I did. Thank you Melissa"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Natalie"
alfred rodriguez
June 21, 2025
"Great customer service and great people to talk to ."
"Thank you for your 5-star review, Alfred! My State Farm team and I are happy to be your good neighbor! - Natalie"
Josh Montang
June 18, 2025
"Have a renters policy and just recently added an auto policy. Dina has been an awesome partner throughout my entire experience. She’s friendly, takes time to carefully go through each policy and customize it to best fit my needs, and she patiently answered all my questions. Definitely recommend working with this branch. You da best Dina!! 😁"
Deidre Sekud
June 16, 2025
"Draven took such good care of me switching from one car insurance company to get a policy with State Farm. He was never pushy, only informative about my savings. I’m grateful to him , my mother always used State Farm and now I do also. Thank you Draven ⭐️⭐️⭐️⭐️⭐️ well done."
mechelle baker
May 31, 2025
"Outstanding customer service!"
"Thank you so much, Mechelle! We’re thrilled to hear you had an outstanding customer service experience. Providing top-notch support is our priority, and we truly appreciate your kind words and trust in our team! -Natalie"
Margie Bañuelos
May 29, 2025
"Extremely happy to have switched. Crystal thank you for being patient and very helpful."
"Thank you for the kind words, Margie! I am thrilled to hear you're happy with the switch. Crystal is wonderful, and I am glad she could make the process smooth and helpful for you. Welcome to the family! -Natalie "
Sebastian Helton
May 23, 2025
"Draven made the process of quoting easy. He ended up saving me $200 a month, and with more coverage than what I had with USAA!"
"Thank you for the five-star review, Sebastian! I am glad Draven was able to make things seamless and help you save money with better coverage. We appreciate you choosing us and are here anytime you need support! -Natalie "
Gloria Ortega
May 23, 2025
"I am so happy with the service I have received at State Farm thanks to Melissa who has been a lot of help nice and made everything very easy. I have also been surprised that using the drive safe has actually decreased my rate which I have never experienced before. I am very pleased with their service."
"Thank you for the kind words, Gloria! I am thrilled to hear Melissa made your insurance experience so seamless and that we could provide amazing customer service, while finding ways to save you money! -Natalie "
vicki lake
May 16, 2025
"I am so happy with the service that I received from Draven at State Farm insurance. He walked me through the whole process of changing over from another insurance company that was much higher in price. I really appreciate his patience with me as I was maneuvering my way through the app to make sure I had everything that I needed. I would highly recommend Draven with State Farm to be your next insurance agent. He was wonderful! Thank you again! Sincerely, Vicki Lake"
"Thank you for taking the time to share your experience, Vicki! I am thrilled to hear that Draven was able to assist you with your insurance transition and that he made the process smooth and stress-free. Welcome to the State Farm family! -Natalie "