State Farm® Insurance Agent Natalie Reyes

"Melissa me ayudo en todo el proceso fue muy profesional y quede muy satisfecha con su servicio, gracias 💖"

"Natalie was extremely helpful with renewing our insurance policy!"

"Great experience, they have an amazing customer service. This has been my best choice picking auto insurance after some bad time with other insurance companies making me spend lots of money."

"I have been a customer with Natalie Reyes State Farm for over two years, first under my mom's policy and then moving over to my own policy with two vehicles. The staff have been nothing but amazing and are very knowledgeable about their policies. When purchasing a second pickup last year, the staff helped me tremendously with adding a second vehicle to my policy. Most recently, Bianca helped me update my renter's insurance policy since I am moving and the process was much easier than I anticipated! She was so kind, professional, and patient when answering all of my questions. Their communication is top tier and I am always in the loop about changes. I absolutely love State Farm and am greatful to have found this office."

"Myra was professional, courteous and explained all my coverage to my understanding. My decision to speak with someone in person rather than on-line was beneficial and was able to lower my monthly premium."

"State Farm has been incredibly helpful since we switched over a few months ago! Bianca Carlos helped my husband and me move our home and auto policies over, and she found ways for us to have better coverage on both while actually paying less.

Bianca is always there to answer our questions and assist whenever we need her. She truly went above and beyond when my husband’s vehicle was involved in a hit-and-run. State Farm kept me updated throughout the entire claims process, calling multiple times to make sure I knew what was happening.

The process of getting our vehicle repaired, along with a rental car, took only 10 days total. Our claim was handled and paid immediately, and we have never felt more confident in our insurance coverage. This experience showed us that we are truly protected and, most importantly, cared for.

We are so grateful to have Bianca and State Farm in our corner and look forward to a long-lasting relationship with them! ❤️"

"I have been very satisfied with ALL of Natalie Reyes’ staff. Since this location is further, I always call. Customer service is great. They are all knowledgeable and very helpful. The best thing is a real person answers right away so you don’t need to deal with the press 1 stuff."

"Natalie Reyes State Farm office is always available to help with bundling home & auto. Bianca & Crystal are always available to help with claims and rates. Highly recommend & exceed all expectations."

"Yoletzin was amazing and very easy to talk to helping me with my renters insurance she explains everything very welll definitely recommend and will be coming back to her for future insurance needs !:)"

"I called this afternoon to change a driver on my car insurance. And had a wonderful experience meeting Emily she took care of what needed to be changed. She provided excellent customer service and when I spoke to her it felt like I was talking to family. What a wonderful experience thank you for everything today ."

"Dina Quinones answered all of my questions, updated my policy, added my son, offered ways to save money and all in 10 minutes!

Thank you, Dina!

Bryan Olson"

"Working with Lana Reagan was such a pleasant experience. You can tell she really cares. She was on top of everything and was extremely responsive and helpful. Made switching car and homeowners insurance so much easier than I expected. She got us more coverage and saved us money to boot! Thanks, Lana!"

"I just recently moved to San Antonio and was looking for an agent and my parents had State Farm so I thought I’d start there. It was so nice to go inside somewhere and talk to a real human! The lady who helped me Bianca, was so kind, helpful, and made sure I got what I wanted and really worked with me to find the coverage I needed! Good customer service is turning into such a lost art but it’s so refreshing to come across individuals who are good at their job AND make you feel valued as a customer. Insurance can be confusing and complicated and Bianca made it all so simple and easy to understand. I had been dreading having to do this and it was the smoothest thing ever. Y’all got a customer for life!!! 10/10 recommend!"

"Bianca Carlos was amazing to work with!
Initially just wanted a quote on car insurance and rates were so great we ended up leaving
USAA for home and auto with State Farm!
Bianca was so kind and patient with us, she made the process so easy! Definitely recommend giving her a call!"

"Quick and easy to get coverage! Lowest rate for us by far!"

"Special thanks to Natalie and Bianca for your friendly and thoughtful guidance about my needs. I fully recommend this State Farm office"

"Thank you Dina and State Farm staff for your guidance and leadership in assisting us when Courtney had her car accident. Thank you again for always being there for us—we really appreciate all that you do!!"

"Dina was excellent handling my auto quote. She was pleasant and efficient. I'm very happy with the service and pricing thus far. Big kudos to Dina and Bianca. They're both great!"

"Yoletzin Salas provided excellent service from start to finish. She is professional, knowledgeable, and highly responsive. She took the time to clearly explain my coverage options and ensured I had the policy that best fit my needs. Yoletzin made the entire process so easy. I appreciate her attention to detail and commitment to great customer service. If you’re looking for someone who is trustworthy and truly cares about her clients, Yoletzin is the person to call!"

"I recently worked with Emily Morales to set up a renter's insurance policy, and the experience exceeded every expectation I had. She took the time to walk me through both the necessary and recommended coverages, making sure I understood exactly what I was getting and why it mattered.

What really stood out was how well Emily listened. I run a business from home, and she made sure I had the right coverage to protect that — something a lot of agents might overlook. That kind of attention to detail made all the difference.

She also introduced me to life insurance, a topic I'd always had questions about but never fully understood. Emily answered every single one of my questions, eased my concerns, and helped me see just how important it is to have that protection in place. I walked away feeling genuinely informed and confident in my decision.

I even got an auto quote — and while my current policy was too good to beat, it was close enough that I truly wish I could have given Emily that business too. That says a lot.

If you're looking for an agent who is knowledgeable, patient, and truly has your best interests at heart, ask for Emily Morales. You won't be disappointed. Highly recommend!"

"We were insured through Geico for our auto insurance. Unfortunately, we stayed with them for far too long as our premiums continued to increase. Emily Morales, at State Farm, was helpful every step of the way. She assisted us in finding the coverage to match the needs of each of the three drivers in our family. We are saving approximately $600 per month. Emily was kind, professional, and courteous. We couldn’t have asked for better service."

"I just so happened to be assigned to Natalie Flores agency after my previous agent moved roles. This turned out to be a welcomed change as the first time I called in, I happened to call in during a celebratory time and so I asked if they had a social media page. I found it and was delighted to see such a fun bunch with great team work. Fast forward to last week, I found myself having to add and remove a few vehicles from my current policy and lucky for me, Lana was who answered my call. She has been absolutely wonderful. She takes the time to listen to our needs and explain the “whats and the whys” behind coverages. I am super grateful to her and completely satisfied with my new agent. 10/10 recommend!!!"

"I’ve had a great experience working with this insurance company. Their team is knowledgeable, responsive, and truly cares about making sure you’re properly covered.

A special thank you to Elizabeth, who has been amazing in helping me with my life insurance; she takes the time to explain everything clearly and makes the process feel simple and stress-free.

Also, Crystal has been incredible when it comes to my my investments. She understands exactly what I need as an investor and always makes sure my properties are protected the right way.

It’s rare to find a team that is both professional and personable, but they really deliver on both. Highly recommend!"

"Can I just start off with Crystal saved the day. My previous insurance was way too high for my budget and with higher deductibles due to that was all I could afford. It is so frustrating how to shop for insurance because there are so many out there to choose from, but I did my homework. We wanted a company who would take care of us and not break our wallet too much. Nervously, I called SF and felt good when phone call was over. Crystal was knowledgeable, patient, and helpful with us. I switched companies even after being 20+ years with them. We have to save money and I was able to find a policy more affordable and with a company people trust. Thank you."

"Great customer service and in the end im saving money. Thank you Natalie Reyes"