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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Viviana Rodriguez Mayoral

Viviana Rodriguez Mayoral

August 25, 2024

5  out of  5
rating by Viviana Rodriguez Mayoral
"My Fiancé & I recent got out full auto coverage through State Farm we have gone and checked other insurances but State Farm has incredible coverage and prices all thanks to Crystal Jimenez she was able to help us & was always available if we ever had a question or concern she’s is so kind and helpful and I like that she remembered who we were shows that she cares about helping people 10/10 recommend."
We responded:
"Viviana, thank you so much for the wonderful review! I’m thrilled to hear that Crystal was able to assist you and your fiancé with your auto coverage, and that her dedication and personal touch made a difference for you. We take pride in providing exceptional service and it’s great to know Crystal's efforts stood out. Your recommendation means a lot to us, and we’re here anytime you need further assistance. -Natalie"
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Stephen Cornelius

August 23, 2024

5  out of  5
rating by Stephen Cornelius
"Very professional experience. An a blessing person to talk To👏"
We responded:
"Thank you for your feedback, Stephen! I’m delighted to hear that you had a professional experience and found our team to be a blessing to talk to. -Natalie"
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Steve Gill

August 22, 2024

5  out of  5
rating by Steve Gill
"Customer service is stellar and very responsive to my questions and needs. Draven and Fernando were able to get my auto added very quickly!"
We responded:
"Thank you for your feedback, Steve! I’m thrilled to hear that Draven provided you with stellar and responsive customer service and were able to add your auto quickly. We’re here to help and appreciate your positive review! -Natalie"
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minh son

August 15, 2024

5  out of  5
rating by minh son
"Draven was a huge help in getting me a lower rate on my auto & home policy when I switched to State Farm! He was responsive and moved quick in setting up the new policy."
We responded:
"Minh, thank you so much for your kind words. I love hearing that Draven was a huge help and was able to get you insured with State Farm at a great rate! - Natalie "
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A. B.

August 8, 2024

5  out of  5
rating by A. B.
"Brilliant! I love this office, knowledgeable, efficient, customer centric, are the best adjectives I can come up with and not used everyday when rating a business! I had some insurance business to talk through and I got relatable explanation with a deeper understanding of what I could do to manage my insurance life. It is always like coming in to visit a friend who happens to do insurance and is willing to look out for my best interest. I have confidence in the information provided and believe I am not getting special treatment and this is just how this office does business and you can expect the same from anyone here. Thanks State Farm, Natalie Reyes's Office! [Office visit with Mayra on 8/8/2024 rate check and financial information update]"
We responded:
"We are overwhelmed with gratitude for your wonderful review! Our goal is always to provide relatable and personalized service to each of our customers, so it means a lot to know that you felt confident and well taken care of. We’re here to help you navigate your insurance needs and are always happy to be that friendly face you can trust. We appreciate your trust in us and look forward to continuing to serve you. Thanks again for telling us about your experience with Myra and for choosing our office! - Natalie"
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Manuel Saldivar

August 7, 2024

5  out of  5
rating by Manuel Saldivar
"Great service. Dina is very helpful. I have insurance for my cars, home and apartment."
We responded:
"Thank you so much for your kind words, Manuel! We're thrilled to hear that Dina was very helpful to you. -Natalie"
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robbie t.

July 31, 2024

5  out of  5
rating by robbie t.
"Very helpful and easy ,would recommend 100%!"
We responded:
"Thank you for your kind words, Robbie! We're thrilled to hear that you found our service helpful and easy. Your recommendation means a lot to us. -Natalie"
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Stacy Rocha

July 26, 2024

5  out of  5
rating by Stacy Rocha
"I have been a previous State Farm member, and now I’m back I have tried other insurance companies and have been disappointed, I now have met Draven @statefarm whom not only help me with my insurance needs but he is such a delight to talk to as well as very knowledgeable!! Thank you for all that you do Draven !!"
We responded:
"Thank you for your glowing review, Stacey! We're excited to have you back with State Farm and it's wonderful to hear that Draven has provided you with such excellent service. -Natalie "
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Colleen Reeve

July 25, 2024

5  out of  5
rating by Colleen Reeve
"I found Ms. Reyes on line and after reading the reviews, I decided to call. I am so glad I did! Everyone in the office was friendly and kind. Draven was wonderful. He explained all the necessary choices, gave me an excellent quote, and went over all the changes from my current policy. He was patient and well informed. I left with the insurance I wanted, comfortable that I had made the right decisions. Thank you Natalie Reyes for piloting and creating such an amazing staff. I look forward to working with you (while hoping I don’t have to very often, except with simple questions!"
We responded:
"Thank you so much for your kind words, Colleen! I'm thrilled to hear that you had such a positive experience with our office and that Draven was able to provide you with excellent service. Your satisfaction is our top priority, and I'm delighted to know we met your expectations. -Natalie"
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Lj Rowans

July 24, 2024

5  out of  5
rating by Lj Rowans
"I wanted to express my gratitude and thanks to Natalie Reyes - State Farm team, especially Draven, for assisting us with switching to State Farm. He was amazing, very patient, and knowledgeable. All our questions were answered and we were able to get a great deal with our new policy. Thanks Draven!"
We responded:
"Thank you so much for your kind words and gratitude! It's wonderful to know that you found Draven to be patient, knowledgeable, and able to answer all your questions while helping you get a great deal on your new plan. We're always here to assist you with any further needs. -Natalie"
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Andrew Rodriguez

July 17, 2024

5  out of  5
rating by Andrew Rodriguez
"I just wanted to recognize Melissa did a Great job assisting. Me with my policy. And coverage of my vehicle. You have a very good person working for Yall We need more people like Her in Your team. Andrew Rodriguez"
We responded:
"Thank you so much, Andrew, for taking the time to share your positive experience with Melissa and for recognizing her great work. I'm delighted to hear that she was able to assist you effectively with your plan and coverage for your vehicle. -Natalie "
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Rose Perez

July 17, 2024

5  out of  5
rating by Rose Perez
"We are very pleased to express our complete satisfaction with Natalie Reyes State Farm Insurance agency and her office staff!! Very professional, extremely helpful, available to answer any & all questions & worked with affordable policies as we bundled! Highly recommended & we are also very satisfied with the extra perk of using TING for our electrical home safety!"
We responded:
"Thank you so much, Rose, for your kind words and recommendation! We're thrilled to hear that you are completely satisfied with our service. We're also glad you’re enjoying the added perk of using TING for electrical home safety. -Natalie"
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Connie Jacobs

July 13, 2024

5  out of  5
rating by Connie Jacobs
"Maya was very helpful with my auto quote today she was very courteous and professional. She was genuinely helpful. I would highly recommend this office to my friends and family."
We responded:
"Thank you for your wonderful review, Connie! We're delighted to hear that Myra provided you with courteous and professional service. Providing genuine assistance is our priority, and we're grateful for your recommendation to your friends and family. -Natalie"
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Elii Mely Marie

July 5, 2024

5  out of  5
rating by Elii Mely Marie
"Crystal was very professional and went above and beyond for me! She was very patient and helped me understand other options as well as the insurance I’m purchasing. Amazing customer service & highly recommend her to be your agent. She was very kind, EXTREMELY Patient, very understanding & just best the agent!!! 🌟 🌟🌟🌟🌟🌟🌟🌟🌟🌟 Her customer service was 10/5 in my book!"
We responded:
"Thank you so much for your review! Crystal truly goes the extra mile for her customers, making sure they understand all their options and providing exceptional customer service. We're thrilled to hear about your positive experience, and we'll make sure Crystal knows how much you appreciate her dedication and professionalism. -Natalie"
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Manuel Canales

July 1, 2024

5  out of  5
rating by Manuel Canales
"I want to thank and honorably mention Draven from Statefarm. He is my Jake from Statefarm. Haha. I had a period of over 4 weeks where I tried to purchase a new car, and Draven was there every step of the way, giving me quotes and answering every question I had. He also went above and beyond, and would text me occasionally asking how I was doing and where I was in my process of purchasing my car. I cannot express how I grateful I am for the excellent customer service at this establishment, not only Draven. I will be recommending this statefarm to my friends and family. Thank you so much!"
We responded:
"Thank you so much for your kind words, Manuel! Your recommendation means a lot to us, and I'm delighted to hear that you had an excellent customer service experience with Draven. -Natalie "
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Ramiro Tamez

June 27, 2024

5  out of  5
rating by Ramiro Tamez
"Melissa was such great help with the fact that we were on the phone for almost 2 hours finding my policy and making adjustments and doing all of that I’ve never had anybody have as much as patience as she did and at any point in time throughout the whole conversation, you could tell that she was just happy to Assist me And you could actually tell she was happy too five stars as I give it. This was by far probably the best experience I’ve ever ever had and getting insurance. I don’t think I’ve ever Somebody like this was great thumbs up. I recommend these people they’re great and they care about you and your family."
We responded:
"Thank you so much for your review, Ramiro! I'm thrilled to hear that Melissa provided you with exceptional service and patience throughout your insurance coverage adjustment process. We strive to provide a positive and helpful experience, and we're delighted that Melissa could assist you effectively. -Natalie"
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Aaron S

June 26, 2024

5  out of  5
rating by Aaron S
"Great service. Helpful, friendly, professional, and answered any questions I had. They got me the coverage I needed at a great price."
We responded:
"Thank you so much for your positive feedback, Aaron! We strive to provide great service and make sure you get the coverage you need. I'm glad to hear that we were able to assist you effectively and answer all your questions. -Natalie"
Profile photo of Gia Singsitha

Gia Singsitha

June 24, 2024

5  out of  5
rating by Gia Singsitha
"Great and quick response! Draven is wonderful to work with."
We responded:
"Thank you for your feedback, Gia! We strive to provide excellent service, and we're glad Draven made your experience wonderful. -Natalie"
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Ezra Gonzalez

June 19, 2024

5  out of  5
rating by Ezra Gonzalez
"Draven Hernandez was extremely knowledgeable and helpful on providing me a homeowners insurance quote as well as assisting me with the process to acquire it."
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stefanie rodriguez

June 18, 2024

5  out of  5
rating by stefanie rodriguez
"Great customer service."
We responded:
"Thank you for your feedback, Stefanie! We're glad to hear that you had a great experience with our customer service. -Natalie"
Profile photo of Brijette B

Brijette B

June 18, 2024

5  out of  5
rating by Brijette B
"Draven Hernandez was a big help! I appreciate how patient and willing he was to assist me with switching to State Farm. I definitely recommend! Thank you for helping me save!"
We responded:
"Thank you so much for your positive feedback, Brijette! We're delighted that Draven Hernandez provided excellent service and made your transition to State Farm smooth and efficient. We appreciate your recommendation and are here to help you with any future insurance needs. Thank you for choosing us to help you save! -Natalie "
Profile photo of Isai Galindo

Isai Galindo

June 9, 2024

5  out of  5
rating by Isai Galindo
"Melissa was great, she answered every question i had. Explained everything in detail it, highly recommend!! I moved my house and both vehicles over from my previous insurance! Ask for Melissa Ponzopena!"
We responded:
"Isai, thank you so much for taking the time to leave us such a wonderful review! We are glad Melissa exceeded your expectations and we look forward to serving you with all of your insurance and financial services needs! - Natalie "
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Anita Ferdin

June 6, 2024

5  out of  5
rating by Anita Ferdin
"I always receive excellent service by the team at Natalie Reyes-State Farm. Draven, Myra, and Crystal are very knowledgeable. Natalie is very nice and easy to talk with. I recommend doing business with Natalie and her team."
We responded:
"Thank you so much for your kind words, Antia! Providing knowledgeable and friendly service is our priority, and I'm glad to hear that we've delivered on that front. It's a pleasure to assist you, and I appreciate your recommendation. -Natalie"
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Cheryl Steele

June 6, 2024

5  out of  5
rating by Cheryl Steele
"Melissa saved me around $130.00 monthly over Progresive with better cover and a lower deductible, including my rides share coverage. She was very professional as well."
We responded:
"Thank you for sharing your experience, Cheryl! If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help and appreciate your feedback! -Natalie "
Profile photo of Mary Avalos

Mary Avalos

June 5, 2024

5  out of  5
rating by Mary Avalos
"Melissa was professional, courteous and explained all my coverage to my understanding. My decision to speak with someone in person rather than on-line was beneficial and was able to lower my monthly premium."
We responded:
"Thank you for your review, Mary! We're thrilled to hear that Melissa provided you with professional and courteous service, and that she was able to clearly explain your coverage options. We appreciate your feedback and are glad you chose to work with us. -Natalie "